Multi Platform Configuration Management

Multi-Platform Configuration Management is achievable with a notebook and paper. Would this be best practice? No not on your life. So what would you need from a tool? I had a good look around at capabilities and have settled on a few must haves.

IT Infrastructure is not the backbone of the business anymore; it becomes integral part of the business success. Heavy competition forces the companies to perform better and deliver high quality service to the customer.

This is usually across multiple platforms. But high quality service cannot be ensured with legacy systems, each enterprise requires sophisticated systems that deliver higher service with the least cost. At least not without strong processes in place.

Multi-Platform Configuration Management - Business Expectation

What the business expectations are from IT:

• Identify the problem areas and time consuming tasks.
• Reduce the down time and increase the productivity.
• Set the standard through out the organization.
• Automate the ICT department and simplify the system administrator's tasks.
• Monitor and control the cross-platform environment.

Multi-Platform Configuration Management - Automate your ICT as much as possible

Adopt a configuration management tool, so the organization can distribute any operating system from a central server. The down time of critical systems need to be eliminated because enterprises have the ability to connect to remote desktop, which is spread across the globe.

What I am referring to is far more than monitoring the system performance to manage all aspects of the desktop.

Multi-Platform Configuration Management – Remote Management

Take control of the desktop that you are working with directly from the Central server.

Multi-Platform Configuration Management – Data collection

Acquire thorough information about the CI, hardware and software used in an organization.