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Configuration
Management Training Courses
Configuration
management training courses are provided by a numerous range of
organizations. The focus of the type of Configuration management
subject, will govern the course content. That is, there is a
difference between Software configuration management and
Configuration Management as contained in ITIL.
Configuration
management training courses – ITIL
Here I’ll list the
types of things covered in the ITIL course.
The Configuration
Management Plan
The candidate is able
to:
- implement the
Configuration Management process, based on the Configuration
Management Plan
- describe the
difference between Asset Management and Configuration
Management.
The
CMDB
- plan and implement
an initial capture of CI data to populate the
CMDB
- implement procedures
for the registration of new CIs and removal of write-off
CIs
- manage and maintain
the CMDB to ensure that it is consistently up to
date.
Design coding systems,
attributes and naming conventions.
The candidate is able
to:
- design and implement
impact codes
- design and implement
priority codes
- design and implement
naming convention for CIs
- identify attributes
of CIs and all required relationships.
Procedures and Working
Instructions
The candidate is able
to implement procedures and working instructions
for:
- the use of support
tools
- the registration of
CIs
- the identification
of CIs
- the verification of
CIs
- audits of CIs
against the CDMB.
Reporting
The candidate is able
to:
- identify the type
and format of reports required within the
organisation
- produce impact
reports, summary reports and history reports for the following
target groups: the Configuration Manager, the Change Manager, the
Problem Manager, the Service Level Manager, the Availability
Manager.
THE ASSET MANAGEMENT TOOLKIT
Each
item included is of the highest quality, tailor made to cover a
different aspect and issue. It includes presentations,
questionnaires, guidelines, fact sheets.... and whole gamut of
material specifically put together to both introduce and take you
through Asset Management.
It comprises the
following components (click
here) | 
