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Configuration
Management
Configuration
Management as a definition is hard to nail down as it is one of
those subjects that everyone seems to have an opinion
on.
Configuration
Management – one view
One resource that I
read recently describes it as “Configuration Management (CM)
is the detailed recording and updating of information that describes
an enterprise's computer systems and networks, including all
hardware and software components. Such information typically
includes the versions and updates that have been applied to
installed software packages and the locations and network addresses
of hardware devices.”
Configuration
Management – another view
The IT Infrastructure
Library defines it as “The
process of identifying and defining the Configuration Items in a
system, recording and reporting the status of Configuration Items
and Requests for Change, and verifying the completeness and
correctness of configuration items.”
Configuration
Management – What it isn’t
Finally, just to round
things out, I’ll tell you what it isn’t – It is not Asset Management with a
different focus. It is far more than that, as it is true knowledge
management revolving around the true understanding of the
infrastructure and everything in it with a focus on the
relationships!
THE ASSET MANAGEMENT TOOLKIT
Each
item included is of the highest quality, tailor made to cover a
different aspect and issue. It includes presentations,
questionnaires, guidelines, fact sheets.... and whole gamut of
material specifically put together to both introduce and take you
through Asset Management.
It comprises the
following components (click
here) | 
